Get to know Emersom França! Hospitality Professional in search of management position!

Emersom França is a professional with a multimodal profile, graduated in Tourism and Hospitality from the University of Vale do Itajaí (UNIVALI) in 2020, and currently seeking a management position in the hospitality sector. His career combines experience in cultural, technological, and service-oriented projects — an important asset for the dynamic hotel and tourism market.

Since his college years, Emersom has developed an integrated perspective on the hospitality industry: not only in traditional hotel operations but also in the appreciation of cultural heritage, digital media, service design, and technology applied to guest experience. This broad skill set places him strategically for leadership roles where innovation and digital transformation are essential.

In today’s hospitality landscape, management goes far beyond check-in and check-out: it involves defining marketing strategies, creating unique customer experiences, integrating systems, building partnerships with local tourism, and ensuring sustainability. Emersom has earned certifications in Hospitality and Tourism, as well as qualifications in Marketing, Human Resources, Graphic Design, and English as a foreign language — attributes that strengthen his potential for positions such as coordinator, manager, or hospitality director.

One of Emersom’s greatest strengths lies in his ability to connect service with purpose. In his academic and professional portfolio, he highlights projects focused on the preservation and appreciation of historical and cultural heritage, using photography, film, and digital platforms as tools to capture and transform experiences. This “experience mindset” can greatly enrich a hotel, resort, or hospitality group seeking to differentiate itself in the market through storytelling and engagement with its surroundings.

Moreover, Emersom understands that the hospitality and tourism sector demands constant adaptation — whether through digital platforms, customized services, or customer loyalty strategies. He has worked on app development projects for moving and freight services (MUDapp) and for a delivery-based pastry business, demonstrating versatility in both front-office and back-office operations, as well as an entrepreneurial and results-driven mindset.

If Emersom’s goal is to take on a management role in the hospitality sector, several areas stand out where he can immediately contribute: implementing digital experiences for guests, integrating marketing and service operations, developing local cultural partnerships, establishing sustainable practices, and innovating in customer service.

For this transition to materialize, it will be important for Emersom to highlight concrete examples of results in his résumé and interviews — such as improvements in customer satisfaction, increased revenue through new services, operational efficiency achieved through technology, or regional partnerships that expand the brand’s visibility. Equally crucial will be expressing a clear vision for the company: how he intends to elevate guest experience, strengthen customer loyalty, increase occupancy rates, and create sustainable differentiation.

In summary, Emersom França presents himself as a modern and well-positioned candidate for 21st-century hospitality — combining technical training, technological and cultural expertise, and a strategic vision for management. A company seeking leadership capable of blending service, innovation, and culture will find in Emersom a highly aligned and promising profile.

Para conhecer mais sobre seus projetos e trajetória, acesse:

🔗 Portfólio de Emersom França

🔗 Gestão em Turismo e Hotelaria